Faqs

Faqs

Make that loan Payment Service

  • This solution lets you spend in your TDECU loans from non-TDECU records utilizing a outside debit card or bank-account.

Exactly What channels can be obtained with all the TDECU Make a Payment Service?

The next networks are for sale to creating a re re re payment to your TDECU loan using this service:

  • One-time Payment: produce re payment on line by going to tdecu.org/make-a-loan-payment
  • Automated mobile System (IVR): produce payment within the phone by calling 877.255.1400
  • Member Care: talk right to a TDECU representative by calling 800.839.1154(A ten dollars cost relates)

exactly just What information do i must make use of this solution?

Anything you will be needing may be the loan that is primary Holder’s:

  • Loan account quantity
  • Date of delivery
  • Final 4 digits of social safety quantity
  • COMPANY ACCOUNTS ONLY: final 4 digits of company Account EIN
  • COMPANY ACCOUNTS ONLY: utilize 00/00/0000 given that DOB

Take note: Comprehensive loan figures could be positioned by logging directly into Online & Mobile Banking or by viewing your account that is monthly declaration.

Exactly what are some attributes of making use of the Make a Payment Service?

This solution provides a few features that are helpful the capacity to:

  • Save debit bank or card account information for future usage
  • Future-date loan re payments as much as five (5) times
  • Final 4 digits of social safety quantity
  • Post payments the same time if planned prior to 6 p.m. CST
  • make use of the Make a Payment on line portal in English or Spanish
  • View recent & pending payments in order to prevent duplicates
  • Make re payments over the phone by calling 877.255.1400
  • Put up recurring repayments by calling TDECU Member Care at 800.839.1154

exactly What loan kinds may be compensated making use of the produce a Payment Service?

All loans, except bank cards, significantly less than 60 days delinquent where you will be the primary or joint may be compensated applying this solution.

Take note: which will make credit cards re payment by using this solution, please phone Member Care at 800.839.1154

Could I utilize this solution if my loan is overdue?

Loans must be lower than 60 days delinquent to make use of the TDECU Make a Payment Service through tdecu.org/make-a-loan-payment, or through the solutions automatic phone system.

Take note: If that loan is finished 60 days delinquent, please reach out to TDECU Loan Resolutions at 800.839.1154

We received a mistake stating – “Your account quantity may not be confirmed. Please look for errors and resubmit” – what went wrong?

Wrong information may have already been entered. Please be aware, you have to sign in along with your loan that is specific account – perhaps perhaps not your user number. Loan account figures is positioned by logging directly into Online & mobile phone Banking or by viewing your account that is monthly declaration.

In the event that you continue steadily to experience problems please contact TDECU Member Care at 800.839.1154

Are partial payments accepted?

Yes. You are able to a payment that is partial your TDECU loan making use of the Make a easy payday loans in Pennsylvania Payment Service.

Are principal-only payments accepted?

No. At the moment principal-only repayments are not able to be processed utilizing this solution.

May I make use of my TDECU Debit Card or checking/savings account in order to make a repayment?

No. Payments designed to a TDECU Loan from a TDECU Debit Card or checking/savings records aren’t permitted making use of this solution.

A loan can be paid by you utilizing your TDECU account by simply making a transfer through on line or mobile phone Banking, by calling Member Care at 800.839.1154 or by going to any TDECU Member Center.

Just how can we look at the status of my re payment?

To test the status of a re re re payment just log on to the One-time Payment portal on tdecu.org/make-a-loan-payment, then pick the “Recent/Pending Payments” choice at the very top right corner associated with the display to look at the status of one’s past re payments.

Am I able to cancel my re payment after it really is submitted?

Just payments in a ‘pending’ status can be terminated as soon as submitted.

Take note: Please touch base to TDECU Member Care at 800.839.1154 for help in cancelling a payment that is pending.

Can a Credit is used by me Card in order to make a repayment making use of this solution?

No. The capability to make re payments utilizing credit cards aren’t provided. Nevertheless, you possibly can make a repayment utilising the after payment methods:

  • Debit card
  • One-time ACH transfer from another institution that is financial

Alternatively, you could make a repayment to your TDECU loan by moving funds from your own TDECU account through TDECU’s on line & Cellphone Banking, Maxine phone banking solutions or by creating a transfer that is recurring visiting a part Center or calling Member Care at 800.839.1154.

Am I able to schedule my re re payment for a future date?

Yes. Payments presented through the produce a Payment Service can be future-dated as much as five (5) times.

Can I put up recurring repayments making use of this solution?

Yes. It is possible to put up recurring payments to your TDECU loan from another institution that is financial calling TDECU Member Care at 800.839.1154.

Will there be a restriction into the buck amount I’m able to spend applying this solution?

Yes. Loan re payments are restricted to $5,000 making use of this solution.

Can there be a limitation towards the quantity of re re payments I’m able to make utilizing this service?

No. As of this time, there are not any restrictions to your wide range of re re payments that may be made applying this service.

I be able to use the TDECU Make a Payment Service while outside of the United States if I am traveling out of the country, will?

Yes. This solution could be accessed through the locations that are following

United states, U.S. Territories, Belgium, France, Germany, Hungary, Italy, Japan, Korea, Latvia, Mexico, Netherlands, Poland, Portugal, Romania, Spain, Turkey, and Ukraine

Take note: whenever planing a trip to places maybe not in the list above, you may be limited from or not able to access this service.